Website Visitors
We may collect non-personally identifiable information, such as browser type, language preference, referring site, and the date and time of each visitor request, to better understand how visitors use our website. We may also collect potentially personally identifiable information, such as IP addresses, for logged-in users and those leaving comments. We may release non-personally identifiable information in the aggregate, but we only disclose IP addresses under the same circumstances that we use and disclose personally identifiable information, as described below.
Cookies
We use cookies to personalize content, display appropriate advertising, and store your preferences on your computer. Cookies are strings of information that websites store on visitors’ computers, and visitors’ browsers provide them to the website each time the visitor returns. If you do not wish to have cookies placed on your computer, please adjust your browser settings.
Gathering Information
We may collect personally identifying information, such as email address and password, from visitors who register on our website or interact with us in other ways. The amount and type of information we collect depends on the nature of the interaction. We will only use this information for the purpose for which it was collected.
Aggregated Statistics & Google Analytics
We may collect and display statistics about visitor behavior on our website. However, we do not disclose personally-identifying information. We use Google Analytics to collect information about how visitors use our website. This includes data such as the pages visited, time spent on each page, the type of device used, and the location of the user. This information is collected using cookies and is used to help us understand how our website is being used and to improve the user experience. Google Analytics does not collect any personally identifiable information, and we have enabled the IP anonymization feature in Google Analytics to further protect your privacy. By using our website, you consent to the processing of data about you by Google in the manner and for the purposes set out in Google’s Privacy Policy. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Security
We use commercially acceptable means to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your personal information.
Protection of Personal Information
We will only disclose personally-identifying information to those of our employees, contractors, and affiliated organizations that need to know it to provide services on our website. We will not rent or sell this information to anyone. We may disclose personally-identifying information in response to a subpoena, court order, or other governmental request, or when we believe in good faith that disclosure is necessary to protect our website, third parties, or the public.
Real Estate Specific Disclosures
As a real estate professional, we collect and use personal information in connection with property inquiries, buyer and seller representations, and real estate transactions. To facilitate these services, your information may be shared with our brokerage (Charles Rutenberg Realty), multiple listing services (MLS), title companies, lenders, and other third-party service providers. All such third parties are contractually obligated to protect your information and to use it solely for the purpose of assisting with your real estate transaction. By using our website and services, you consent to the collection, use, and sharing of your information for these purposes.
Third-Party Real Estate Service Providers
In addition to the parties mentioned above, we may share your personal information with other third-party service providers who assist in delivering comprehensive real estate services, such as marketing platforms, property search portals, and customer relationship management systems. These providers adhere to strict data protection protocols and are only permitted to use your information as necessary to perform services on our behalf.
Facebook Page
We have a Facebook page to promote our business and services. When you visit our Facebook page, Facebook may collect certain information about you, such as your IP address, browser type, and device type, as well as the pages you visit on our Facebook page. Facebook’s data collection practices are governed by Facebook’s Data Policy.
We may also use Facebook Pixel to track user behavior on our website for advertising and marketing purposes. Facebook Pixel allows us to track user activity after they have clicked on a Facebook ad and measure the effectiveness of our advertising campaigns. Facebook Pixel does not collect any personally identifiable information, and we have enabled the “Do Not Track” option in Facebook Pixel to further protect your privacy.
By visiting our Facebook page, you agree to Facebook’s Data Policy and the use of Facebook Pixel as described above.
Google and Facebook Ads for Re-Marketing
We may use Google and Facebook re-marketing services to advertise to previous visitors to our site. These services may use cookies to serve ads based on your past visits. Any data collected will be used in accordance with this Privacy Policy. You can opt out of interest-based advertising entirely by adjusting your cookie settings or using a browser plugin.
Google Invisible reCAPTCHA
We use Google’s Invisible reCAPTCHA service on our website to protect against spam, abuse, and unauthorized access. This service helps distinguish between human users and automated bots by analyzing various behavioral signals. Invisible reCAPTCHA works in the background, without any additional action required by the user. By using our website, you agree to the terms of Google’s Privacy Policy and Terms of Service related to the use of the Invisible reCAPTCHA service.
MailChimp
We use MailChimp to manage our email marketing campaigns, which includes collecting and storing email addresses and other relevant information of subscribers who have opted in to receive communications from us. MailChimp’s Privacy Policy and Terms of Use govern the collection, use, and disclosure of your information when you subscribe to our email list. By subscribing to our email list, you acknowledge that the information you provide will be transferred to MailChimp for processing in accordance with their Privacy Policy and Terms of Use. You can opt out of receiving our emails at any time by clicking the “unsubscribe” link located at the bottom of every email.
GDPR
GDPR (General Data Protection Regulation) is a regulation of the European Union that governs the processing of personal data of EU residents. If you are an EU resident, you have certain rights concerning your data, including the right to access, correct, and erase your data, the right to object to the processing of your data, and the right to data portability.
We collect and process your data only to the extent necessary to deliver our services to you or as required by law. We do not sell your data to third parties. We use appropriate technical and organizational measures to protect your data from unauthorized access, use, or disclosure.
We will obtain your consent before collecting and processing your data, and you may withdraw your consent at any time. We will not retain your data for longer than necessary to fulfill the purposes for which it was collected unless we are required by law to retain it.
If you are an EU resident and you have a complaint or concern about our processing of your data, please contact us. You also have the right to complain to a supervisory authority in the EU.
CCPA + CPRA
To exercise any of your rights under CCPA (California Consumer Privacy Act) or CPRA (California Privacy Rights Act), please contact us. We may need to verify your identity before processing your request, and we will respond within the timeframes required by law.
We will not sell your personal information to third parties without your consent, and we will only share your information with our service providers and business partners as necessary to deliver our services to you. We will also ensure that our service providers and business partners are contractually bound to protect your personal information.
We will not discriminate against you for exercising your rights under CCPA or CPRA. However, we may offer certain financial incentives or discounts in exchange for the use of your personal information. You have the right to opt out of these incentives or discounts at any time.
Please note that CCPA and CPRA do not apply to certain types of personal information, such as information that is covered by federal privacy laws or data collected in certain contexts, such as employment.
CalOPPA
CalOPPA (California Online Privacy Protection Act) requires us to disclose how we respond to “Do Not Track” signals from web browsers and whether third parties collect personally identifiable information about our website visitors. At this time, we do not respond to “Do Not Track” signals, and we do not permit third parties to collect personally identifiable information about our website visitors.
We disclose the types of personal information we collect, how we use that information, and any third parties with whom we share that information within this Privacy Policy.
Please note that CalOPPA applies only to California residents, and we are not required to comply with CalOPPA for website visitors outside of California. However, we are committed to protecting the privacy of all our website visitors and will apply the same privacy principles and practices to all visitors.
Links to External Sites
We are not responsible for the content, privacy policies, or practices of any third-party sites we may link to. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.
Business Transfers
If we are acquired or go out of business, user information may be one of the assets transferred or acquired by a third party. Such transfers may occur, and the acquiring party may continue to use your personal information as outlined in this policy.